Support Coordination that gets real outcomes!

Experienced coordinators, strong provider relationships, and real insight into how the NDIS works, so participants get the support they actually need.

Led by a former NDIA Planner | Supporting participants across Australia

Why Australian Disability Navigators (ADNav)?

A more structured approach to Support Coordination

At Australian Disability Navigators, we take a deliberate and structured approach to Support Coordination. Our team brings years of experience across the NDIS, and we’ve built an environment where that knowledge is retained, shared, and applied to achieve better outcomes.

Experienced Team That Stays

Our coordinators are supported to do their best work, resulting in a stable, experienced team with deep sector knowledge.

Strong Provider Relationships

We work closely with providers across the sector, enabling smoother coordination and better access to supports.

Collaborative Approach

We don’t work in isolation. Our team collaborates internally to solve complex situations and achieve stronger outcomes for participants.

NDIA Insight

With leadership experience inside the NDIA, we understand how decisions are made and how to navigate the system effectively.

What happens when you refer to ADNav?

We follow a clear and structured process to ensure each participant is matched with the right support from the beginning.

1. Submit a Referral

Provide basic details through our referral form.

2. Review by Our Team

Our senior team reviews each referral to ensure the right fit.

3. Coordinator Matching

We match the participant with a coordinator suited to their needs.

4. Initial Contact

We make contact within 1 to 2 business days to begin the process.

Our Services

We provide a range of intermediary supports designed to help participants navigate the NDIS and achieve their goals.

Support Coordination

Helping participants understand and implement their NDIS plan.

Specialist Support Coordination

Supporting participants with more complex needs requiring higher-level coordination.

Psychosocial Recovery Coaching

Supporting individuals to build capacity, independence, and long-term recovery.

Plan Management

Simplifying financial administration and increasing choice and control

SDA Management

Managing Specialist Disability Accommodation with a focus on long-term outcomes.

Aged Care Coordination

Supporting individuals and families to navigate aged care services and coordinate appropriate supports.

Working with Providers

We value strong, collaborative relationships with providers. Our team works proactively to ensure communication is clear, expectations are understood, and participants receive coordinated, effective support.

Clear Communication

We keep providers informed and aligned, reducing confusion and delays.

Efficient Coordination

Our structured processes ensure referrals are handled professionally and without unnecessary delays.

Collaborative Approach

We work with providers to solve challenges and achieve better outcomes for participants.

Focus on Outcomes

We prioritise practical, effective support that delivers real results for participants.

Ready to get started?

Submit a referral, and our team will take it from there. We’ll review your information and make contact to begin the process.

Referrals are reviewed within 1 to 2 business days.

Ready to start your NDIA journey with us?

There has never been a better time than right now.